Privacy Policy

1. Who We Are

Survey Drones ("we", "us", "our") provides specialist drone survey services to the civil engineering, groundworks and infrastructure sectors across the UK. We are the data controller for the personal information described in this policy.

2. Information We Collect

• Enquiry data: name, company, email, phone, project location, service required, project start date, preferred contact method and any details you share in the message field.
• Correspondence: emails, calls and messages exchanged with our team.
• Website usage data: basic technical information collected via cookies (see our Cookies Policy).

3. How We Use Your Information

• Respond to your enquiry and provide quotations.
• Deliver and manage survey projects you engage us for.
• Send project-related updates and administrative communications.
• Send occasional marketing about our services, but only where you have opted in.
• Meet legal, regulatory and CAA compliance obligations.

4. Legal Basis

We rely on legitimate interests to respond to enquiries and deliver contracted work, contractual necessity to fulfil engagements, consent for marketing communications, and legal obligation where we must retain records.

5. Sharing Your Information

We do not sell your personal information. We share it only with trusted service providers (for example email, hosting and cloud storage) that support our operations, and where legally required.

6. Retention

We keep enquiry data for up to 24 months, and project records for up to 7 years to meet accounting and insurance requirements.

7. Your Rights

Under UK GDPR you have the right to access, correct, delete, restrict or object to processing of your personal data, and to withdraw consent to marketing at any time. To exercise these rights email info@survey-drones.co.uk. You may also complain to the Information Commissioner's Office (ico.org.uk).

8. Contact

Questions about this policy? Email info@survey-drones.co.uk.